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24/7 Customer Support

Ecommvida is here to help you grow your business by providing excellent customer support. Ecommvida provide Top- notch customer services

What we do at Ecommvida

Customer Support

Complains

Unsatisfying customer support is one of the leading causes of the failure of an online business. Finding the right people to run the customer support service can be very tough, and if you’re on a small investment, then it might get very hard for you to manage and run a well-trained customer support service for your business. This is where Ecommvida comes in. We have your dedicated group of employees who will be providing full-time customer support service for your business. They will receive the complaints, run them through you or the knowledgebase you provide beforehand, and they will relay the message to the customers.

Order Status

It’s only natural that customers who shop online might get very anxious if you somehow fail to meet the promised delivery date. However, if you have a trained customer care service, then it gets easier to maintain the customers, and they are less likely to cancel their order and ask for a refund. Our customer support experts are trained for preventing such occurrences. If you fail to meet their expected delivery date due to some supply chain disruption, or even if you fail to deliver the promised product, our customer support experts will ensure that the customers are well under control. It’s not possible to avoid a refund if you fail to provide the promised product quality. However, what our customer care experts can promise is that the reputation of your business is maintained.

Customization

If you’re not happy with the basic features that we offer with our customer support services, you can customize and get the features you’re looking for! Our professional employees are highly trained and skilled in providing all sorts of services related to customer care support. We understand if you have different requirements than other businesses, and that’s only natural. This is why we try to offer a service tailored to suit your needs. For example, if you’re offering your services to a certain region, our employees can operate according to the time zone of that region. Through this, you can make sure that people can always reach out to your business, no matter when they try. Then again, if you’re sourcing from a specific platform, we can assign employees who are experts on that particular medium.

What We'll Do for You

amazon account manager

We provide solutions for your growing e-commerce successful business. We are an internationally recognize online service providers that give services from pre to post for Amazon, Ebay, Shopify and digital Marketing.

If you are expanding an existing account, searching for an enterprise-level solution, or even starting a company from scratch, your choice of eCommerce development services has a significant effect on the viability and stability of your business.

Complete Amazon Product Research & Launching

A comprehensive Amazon Seller Central  Techniques

Complete EBAY Product Research And Launching

Get your entire eBay Seller Account services from Ecommvida

eBay store management

Complete Shopify Store Management

Your journey to start Shopify store startes from here.

Shopify Account Management

Digital Marketing Services

A comprehensive Digital Marketing Strategy to help your e-commerce business succeed online.

sourcing and logistic

Supercharge your E-Business

Book your free audit today to find out how you can take your E-business to the next level.

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